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For the last ten years Host Head have been
providing web hosting for a wide
variety of customers. But have they maintained a high standard during this time
or does their customer service make website owners lose their heads with
frustration? Read on to find out more.
Host Head is a relatively small
company which prides itself on its extremely personal level of customer
support. On the whole their representatives are well-informed and will go out
of their way to accommodate their customer’s needs. Service is generally
very friendly and respectful, and overseas customers have found that this
US-based company still provide good round-the-clock care. Host Head boast of a
99.98% uptime guarantee, and user reviews back up this claim. It is rare that
users find their website has inexplicably disappeared off the net. Download
speeds and page loading times are also reliably good and fast.
Whilst
its website and marketing material isn't as slick as some web hosting
companies, Host Head more than make up for this where it really matters.
Customers go quite weak at the knees when discussing the personal customer
service, which is at the heart of what makes this web host a safe bet for all
kinds of websites. |
